At Martin Smith Property Management Limited, we are committed to operating at the highest professional and regulatory standards. Your property and funds are handled with transparency, integrity, and full compliance with current legislation.
We are proud members of ARLA Propertymark, the UK’s leading professional body for letting agents.
As members, we adhere to ARLA Propertymark’s strict rules of membership, professional standards, and Code of Practice. This includes ongoing professional development, compliance with industry best practice, and mandatory Client Money Protection.
For further information regarding ARLA Propertymark’s professional standards and rules, please visit:
www.propertymark.co.uk
Martin Smith Property Management Limited is a member of The Property Ombudsman (TPO) redress scheme.
The Property Ombudsman provides independent and impartial dispute resolution for residential sales and lettings. Should a complaint not be resolved through our internal complaints procedure, you have the right to escalate the matter to The Property Ombudsman.
Further details can be found at:
www.tpos.co.uk
We hold Client Money Protection, ensuring that all client funds are protected in accordance with legal requirements. This provides landlords and tenants with reassurance that their money is safeguarded.
We operate in accordance with UK Anti-Money Laundering regulations and may be required to verify identification and source of funds as part of our legal obligations.
We believe professional regulation and transparency are essential in delivering a service you can trust